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CUSTOMEX

bospoken events ondemand

#CrackingTheCode

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Cracking the code, making events

Welcome to Customex, your meeting planner ally who, based on Customer Experience and other agile #methodologies, will develop tailor made #experiences and #events, that will positively impact your #business KPIs; customer's attraction, employee's retention, cross-selling, brand recommendation, among others... Because although you all live the same experience , it won't be the same for all.

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EXPERIENCIA DEL ​COLABORADOR

EXPERIENCIA

DEL CLIENTE

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Aware on current business environment, where #customers are demanding, #employees needs to be more committed and strategies are focused on achieving a more assertive ROI; Customex will design your event hand in hand with #Sales, #Marketing, #HumanResources and #CustomerService among others, to assure its #significance and return on your event's investment.

#CrackingTheCode

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nizuc resort & spa, CANCUN

We understand your needs, brand and culture

to create events with business results.

Our value proposal is based on different methodologies that will allow us to:

  • Build the profile of the event's attendees, based on their behaviors, motivations, challenges and interests that will impact business key performance indicators. #BuyerPersona


  • Make an observational investigation about the proposed venue or hotel for the event, that will facilitate decision making based on service quality and customer satisfaction. #MysteryShopping


  • Develop an event's strategic briefing including business areas targets we want to impact with this experience, in order to plan and execute the event or experience. #EventDesignCanvas


  • Create an experience map based on the event's expectations and identify the clue touch point with the attendees that could impact key performance business indicators. #Journey Map

#CrackingTheCode

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Each enterprise DNA let us develop #transcendent #events and #experiences including:

  • Board of Directors' Meetings
  • Business meetings
  • Incentive travels
  • Urban and non conventional events
  • Brand happenings
  • Corporate and reward gifts
  • Corporate kick-offs
  • Launch events
  • Sport experiences and outings
  • Winery and gourmet experiences

¿Are you ready to re-activate your events, and ​recover pandemic lost time, successfully?

We understand your core business isn't making events, and maybe you're far away from event's destination; that's why our #services offer includes #assessment to support you with:

  • Suppliers and contract's management
  • Event 's materials and production management
  • Restaurants, spa y exclusive experiences management
  • Transportation y tours
  • Decoration y event's production
  • Proposals for Corporate social responsibility
  • Experienced, culturally sensitive and multilingual staff

#CrackingTheCode

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WINE BAR, MEXICO CITY

¿Are you ready to re-engage your customers and ​employees, keeping them as your brand ambassadors ​for a long time?


We make from each experience, intensively authentic #moments that will  allow you learn the history and culture of each destination; discover #iconic places and traditions that will provide unbelievable memories for each member of the group, to take back home and preserve more than expected.

You will be breathtaken living our #Top10 #destinations that will impact your emotions, interests and motivations:

  • Mexico Cit
  • Cancún - Riviera Maya
  • Valle de Guadalupe
  • San Miguel de Allende
  • New York
  • Panama
  • Ecuador
  • Chile
  • Turkey
  • Morocco

#CrackingTheCode

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With Customex, the difference is on #science

behind the #experience

Customex was founded in 2017, with the main purpose of building a connection  between intangible moments  developed at events, travels and experiences and it's effect over key people behavior, with key business indicators; causing smiles while we impact positively the business and brand strategies of every forward-thinking corporate, attracting, engaging and recognizing corporate's key people running successful events, so that they can drive revenue, increase retention, build brand recognition, and motivate their teams.

Tess Nuñez

FOUNDER & CX matchmaker

WhatsApp

+52 (55) 3122 3242

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hola@customex.mx